Subtopic Deep Dive

Change Management Strategies for ERP Adoption
Research Guide

What is Change Management Strategies for ERP Adoption?

Change management strategies for ERP adoption encompass structured approaches to mitigate user resistance, facilitate behavioral adaptation, and ensure successful enterprise resource planning system integration in organizations.

Research examines dialectic learning processes during ERP implementations (Robey et al., 2002, 1013 citations). Studies identify critical success factors like top management commitment and user training (Holland et al., 1999, 226 citations). Longitudinal analyses track post-implementation performance impacts via advice networks (Sykes et al., 2014, 200 citations).

Curated Papers

Key Challenges

Why It Matters

Effective change management reduces ERP failure rates, which exceed 50% in many deployments due to employee resistance (Kim et al., 2005). Robey et al. (2002) show dialectic strategies help firms overcome knowledge barriers in 13 industrial cases, leading to sustained process improvements. Sykes et al. (2014) demonstrate advice networks boost individual job performance post-ERP go-live, enhancing organizational productivity in SMEs (Urquía Grande et al., 2011). Holland et al. (1999) link change strategies to business process automation success across sales and manufacturing.

Key Research Challenges

User Resistance Mitigation

Employees resist ERP changes due to workflow disruptions and skill gaps (Kim et al., 2005, 215 citations). Firms must address impediments through targeted training, as unsuccessful mitigation leads to implementation failures. Robey et al. (2002) highlight dialectic tensions in overcoming these barriers across 13 cases.

Dialectic Learning Barriers

ERP adopters face knowledge gaps in technical and organizational domains (Robey et al., 2002, 1013 citations). Comparative case studies reveal firms learn through iterative dialectics to resolve contradictions. This process demands sustained management intervention to achieve system mastery.

Post-Implementation Adaptation

Advice networks influence employee performance after ERP rollout (Sykes et al., 2014, 200 citations). Behavioral shifts lag behind technical deployment, requiring ongoing support. T-O-E factors complicate SME adoption, per Awa et al. (2016, 244 citations).

Essential Papers

Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change

Daniel Robey, Jeanne W. Ross, Marie‐Claude Boudreau · 2002 · Journal of Management Information Systems · 1.0K citations

This paper reports on a comparative case study of 13 industrial firms that implemented an enterprise resource planning (ERP) system. It compares firms based on their dialectic learning process. All...

Information systems evaluation: navigating through the problem domain

Zahir Irani · 2002 · Information & Management · 363 citations

Creating a Strategic IT Architecture Competency: Learning in Stages

Jeanne W. Ross · 2003 · SSRN Electronic Journal · 355 citations

The Propagation of Technology Management Taxonomies for Evaluating Investments in Information Systems

Peter Love Zahir Irani · 2000 · Journal of Management Information Systems · 312 citations

\n\t\t\t\t\tTo provide managers with a critical insight into the management of new technology, this paper uses a case study research strategy to examine the technology management experiences of a l...

Using T-O-E theoretical framework to study the adoption of ERP solution

Hart O. Awa, Ojiabo Ukoha, Bartholomew C. Emecheta · 2016 · Cogent Business & Management · 244 citations

This paper provides further insight into IS adoption by investigating how 12 factors within the technology-organization-environment (T-O-E) framework explain SMEs’ adoption of enterprise resource p...

The impact of Accounting Information Systems (AIS) on performance measures: empirical evidence in Spanish SMEs

Elena Urquía Grande, Raquel Pérez Estébanez, Clara Muñoz Colomina · 2011 · The International Journal of Digital Accounting Research · 226 citations

This research study is aimed, based on empirical evidence, at measuring the relationship between the use of the Accounting Information Systems (AIS) by the Small and Medium Sized Enterprises (SMEs)...

A Critical Success Factors Model for Enterprise Resource Planning Implementation

C. Holland, BA Light, Nicola Gibson · 1999 · QUT ePrints (Queensland University of Technology) · 226 citations

Enterprise Resource Planning (ERP) systems are integrated enterprise-wide standard information systems that automate all aspects of an organisations’ business processes. The ERP philosophy is that ...

Reading Guide

Foundational Papers

Start with Robey et al. (2002, 1013 citations) for dialectic change processes in 13 ERP cases; Holland et al. (1999, 226 citations) for CSF model including change management; Love and Irani (2000, 312 citations) for technology adoption taxonomies.

Recent Advances

Sykes et al. (2014, 200 citations) on advice networks and performance; Awa et al. (2016, 244 citations) on T-O-E for ERP in SMEs.

Core Methods

Case study comparisons (Robey et al., 2002); survey-based T-O-E frameworks (Awa et al., 2016); network analysis of employee interactions (Sykes et al., 2014).

How PapersFlow Helps You Research Change Management Strategies for ERP Adoption

Discover & Search

Research Agent uses searchPapers and citationGraph on 'change management ERP adoption' to map 10 key papers from Robey et al. (2002) with 1013 citations, revealing clusters around dialectic learning. exaSearch uncovers related works like Sykes et al. (2014); findSimilarPapers expands to Holland et al. (1999) CSF models.

Analyze & Verify

Analysis Agent applies readPaperContent to extract resistance factors from Kim et al. (2005), then verifyResponse with CoVe chain-of-verification against Robey et al. (2002) abstracts. runPythonAnalysis with pandas processes citation networks for T-O-E adoption stats (Awa et al., 2016); GRADE grading scores evidence strength on user training claims.

Synthesize & Write

Synthesis Agent detects gaps in post-go-live behavioral studies between Sykes et al. (2014) and Holland et al. (1999), flagging contradictions in SME contexts. Writing Agent uses latexEditText for strategy matrices, latexSyncCitations to integrate 10 papers, and latexCompile for ERP change model reports; exportMermaid diagrams dialectic processes from Robey et al. (2002).

Use Cases

"Analyze correlation between advice networks and ERP performance in Sykes 2014 using stats"

Research Agent → searchPapers 'Sykes Venkatesh ERP advice networks' → Analysis Agent → readPaperContent + runPythonAnalysis (pandas correlation on performance data) → GRADE-verified statistical output with p-values and regressions.

"Draft LaTeX paper section on ERP change strategies citing Robey 2002 and Holland 1999"

Synthesis Agent → gap detection on dialectics vs CSFs → Writing Agent → latexEditText for 2-page section + latexSyncCitations (10 papers) + latexCompile → PDF with formatted bibliography and figures.

"Find GitHub repos implementing ERP change management simulations from recent papers"

Research Agent → paperExtractUrls on Awa 2016 T-O-E → Code Discovery → paperFindGithubRepo + githubRepoInspect → List of 5 repos with adoption models, code snippets, and simulation notebooks.

Automated Workflows

Deep Research workflow scans 50+ ERP papers via citationGraph from Robey et al. (2002), producing structured review on change strategies with GRADE scores. DeepScan applies 7-step CoVe to verify impediments in Kim et al. (2005) against Sykes et al. (2014). Theorizer generates theory on dialectic-advice network integration for ERP adoption.

Try Doxa for Change Management Strategies for ERP Adoption Research

Frequently Asked Questions

What defines change management strategies for ERP adoption?

Structured approaches mitigate resistance, involve users, and align behaviors during ERP transitions (Robey et al., 2002; Holland et al., 1999).

What are key methods in this subtopic?

Comparative case studies of dialectic learning (Robey et al., 2002), critical success factors modeling (Holland et al., 1999), and advice network analysis (Sykes et al., 2014).

What are the most cited papers?

Robey et al. (2002, 1013 citations) on dialectics; Irani (2002, 363 citations) on IS evaluation; Ross (2003, 355 citations) on IT architecture learning.

What open problems persist?

SME-specific T-O-E adoption dynamics (Awa et al., 2016); long-term behavioral shifts post-implementation (Sykes et al., 2014); integration of advice networks with change training.