Subtopic Deep Dive

Business Process Reengineering
Research Guide

What is Business Process Reengineering?

Business Process Reengineering (BPR) is the radical redesign of business processes using information technology to achieve dramatic improvements in critical performance measures such as cost, quality, service, and speed.

BPR emerged in the 1990s as organizations sought competitive advantages through process transformation. Key studies identify best practices and heuristics for redesign, with empirical surveys linking process orientation to superior corporate performance (Limam Mansar and Reijers, 2007, 176 citations; Škrinjar et al., 2010, 44 citations). Recent work examines BPR implementation measures and integration with IT capabilities (Fetais et al., 2022, 32 citations).

Curated Papers

Key Challenges

Why It Matters

BPR drives cost reductions and agility in digital transformation, as shown in electronic market systems improving transaction efficiency (Lee and Clark, 1996, 195 citations). Public administration adopts BPM culture for operational innovation, with determinants like leadership influencing outcomes (Kregel et al., 2021, 32 citations). Firms using ambidextrous IT capabilities via BPR enhance process performance, enabling sustained competitiveness (Ferraris et al., 2018, 70 citations). Exogenous shocks highlight BPR's role in resilience (Röglinger et al., 2022, 56 citations).

Key Research Challenges

Implementation Failure Rates

BPR projects often fail due to resistance to radical change and poor change management. Fetais et al. (2022) analyze literature on implementation measures, identifying gaps in sustained adoption. Surveys reveal inconsistent application of best practices (Limam Mansar and Reijers, 2007).

IT Integration Barriers

Aligning IT capabilities with reengineered processes remains difficult, especially in ambidextrous contexts. Ferraris et al. (2018) empirically link IT ambidexterity to process performance but note measurement challenges. Lee and Clark (1996) discuss electronic market system risks.

Measuring Reengineering Impact

Quantifying BPR outcomes on organizational performance lacks standardized metrics. Škrinjar et al. (2010) survey process orientation adoption, showing correlations but causality issues. Röglinger et al. (2022) address exogenous shock effects on BPM.

Essential Papers

Market Process Reengineering through Electronic Market Systems: Opportunities and Challenges

Ho Geun Lee, Theodore H.K. Clark · 1996 · Journal of Management Information Systems · 195 citations

Abstract:Over the past few years, various electronic market systems have been introduced by market-making firms to improve transaction effectiveness and efficiency within their markets. Although su...

Best practices in business process redesign: use and impact

Selma Limam Mansar, Hajo A. Reijers · 2007 · Business Process Management Journal · 176 citations

Purpose This paper seeks to provide business process redesign (BPR) practitioners and academics with insight into the most popular heuristics to derive improved process designs. Design/methodology/...

Ambidextrous IT capabilities and business process performance: an empirical analysis

Alberto Ferraris, Filippo Monge, Jens Mueller · 2018 · Business Process Management Journal · 70 citations

Purpose In several studies, it has been found that organizational performance is affected by ambidextrous IT capabilities. Nevertheless, business processes are essential to the value generation con...

Exogenous Shocks and Business Process Management

Maximilian Röglinger, Ralf Plattfaut, Vincent Borghoff et al. · 2022 · Business & Information Systems Engineering · 56 citations

Adoption of Business Process Orientation Practices: Slovenian and Croatian Survey

Rok Škrinjar, Vesna Bosilj Vukšić, Mojca Indihar Štemberger · 2010 · Business Systems Research Journal · 44 citations

Adoption of Business Process Orientation Practices: Slovenian and Croatian Survey Process orientation has been empirically linked to corporate performance. Several studies have shown that more proc...

Elements of Product Lifecycle Management (Definitions, Open Issues and Reference Models)

Sergio Terzi, MOREL, Gérard · 2005 · Publications Et Travaux Academiques de Lorraine (Universite de Lorraine) · 37 citations

Nos travaux de thèse contribuent au domaine de la Gestion du Cycle de Vie des Produits (PLM : Product Lifecycle Management) selon deux objectifs : l'un concerne plus particulièrement l'analyse et l...

Manufacturing operations in Europe:

Arnoud De Meyer · 1998 · European Management Journal · 36 citations

Reading Guide

Foundational Papers

Start with Lee and Clark (1996, 195 citations) for IT-driven market reengineering opportunities; then Limam Mansar and Reijers (2007, 176 citations) for empirical best practices; Škrinjar et al. (2010) links process orientation to performance.

Recent Advances

Study Ferraris et al. (2018, 70 citations) on ambidextrous IT and processes; Röglinger et al. (2022, 56 citations) on shocks and BPM; Fetais et al. (2022) for implementation literature analysis.

Core Methods

Core techniques: redesign heuristics (Limam Mansar and Reijers, 2007), empirical surveys on adoption (Škrinjar et al., 2010), ambidexterity modeling (Ferraris et al., 2018), and shock impact frameworks (Röglinger et al., 2022).

How PapersFlow Helps You Research Business Process Reengineering

Discover & Search

PapersFlow's Research Agent uses searchPapers and citationGraph to map BPR literature from Lee and Clark (1996, 195 citations), revealing clusters around IT-enabled reengineering. exaSearch uncovers niche surveys like Škrinjar et al. (2010); findSimilarPapers extends to ambidextrous IT from Ferraris et al. (2018).

Analyze & Verify

Analysis Agent employs readPaperContent on Limam Mansar and Reijers (2007) to extract BPR heuristics, then verifyResponse with CoVe for claim accuracy. runPythonAnalysis processes citation data via pandas for impact trends; GRADE grading scores evidence strength in Fetais et al. (2022) implementation review.

Synthesize & Write

Synthesis Agent detects gaps in BPR shock resilience from Röglinger et al. (2022), flagging contradictions with Kregel et al. (2021). Writing Agent uses latexEditText and latexSyncCitations for structured reports, latexCompile for publication-ready PDFs, and exportMermaid for process flow diagrams.

Use Cases

"Analyze citation trends in BPR best practices papers using Python."

Research Agent → searchPapers('business process reengineering best practices') → Analysis Agent → runPythonAnalysis(pandas on citations from Limam Mansar and Reijers 2007) → matplotlib trend plot and statistical summary.

"Draft a LaTeX review on BPR implementation challenges with citations."

Synthesis Agent → gap detection on Fetais et al. 2022 → Writing Agent → latexEditText(structured sections) → latexSyncCitations(Lee and Clark 1996 et al.) → latexCompile → PDF with embedded process diagrams.

"Find code repositories linked to BPR simulation models in papers."

Research Agent → searchPapers('business process reengineering simulation') → Code Discovery → paperExtractUrls → paperFindGithubRepo → githubRepoInspect → verified code for process modeling from similar BPM papers.

Automated Workflows

Deep Research workflow conducts systematic review of 50+ BPR papers: searchPapers → citationGraph → DeepScan (7-step analysis with GRADE checkpoints on Ferraris et al. 2018). Theorizer generates theory on BPR under shocks: readPaperContent(Röglinger et al. 2022) → contradiction flagging → hypothesis export. DeepScan verifies ERP-BPR links from Bernroider and Koch (1999).

Try Doxa for Business Process Reengineering Research

Frequently Asked Questions

What is the definition of Business Process Reengineering?

BPR is the radical redesign of workflows using IT for dramatic gains in cost, quality, and speed, as foundational in Lee and Clark (1996).

What are key methods in BPR research?

Methods include heuristics from surveys (Limam Mansar and Reijers, 2007), process orientation metrics (Škrinjar et al., 2010), and ambidextrous IT analysis (Ferraris et al., 2018).

What are the most cited BPR papers?

Top papers are Lee and Clark (1996, 195 citations) on electronic markets, Limam Mansar and Reijers (2007, 176 citations) on best practices, and Ferraris et al. (2018, 70 citations) on IT capabilities.

What are open problems in BPR?

Challenges include measuring long-term impact post-shocks (Röglinger et al., 2022), BPM culture in public sectors (Kregel et al., 2021), and consistent implementation (Fetais et al., 2022).